Casino Fiable French: Read How We Protect Your Information

This policy explains how we collect, use and protect personal data when you visit, register or play at casino Fiable French. We act as the data controller and process your information under the General Data Protection Regulation (GDPR) and the French Data Protection Act. It applies to the website, the mobile browser version and every communication we send you.

Data We Collect

We collect only the data we need to run your account, process payments and keep play safe.

The casino online Fiable France never asks for passwords to your bank or e-wallet, and support staff never request them.

Why We Use Your Data

Each purpose rests on a legal basis set out in the GDPR.

We do not use your data for any purpose outside this table without telling you first. The site online casino Fiable makes no decision with legal effect on you based solely on automated processing.

How Gameplay Data Feeds the Index

The Index shows real bonus frequency and the top win of the month for every game. We calculate these figures from spins across all players over the last 30 days and publish them only in aggregated, anonymous form. No player name, username or individual result ever appears on a game card.

We also read your own activity to protect you:

• Session length and deposit frequency: we watch for sharp changes and contact you if the pattern suggests a risk.
• Loyalty progress: your bets update XP, level and rewards automatically.
• Bonus eligibility: your deposit count and balance decide when reloads and the Safety Net become available.

At casino Fiable French, this monitoring supports your account and never feeds third-party advertising.

Payment Data

Licensed payment providers handle card and e-wallet details directly. We store only the information needed to match transactions to your account, such as the last four card digits, the payment method and transaction amounts in euro. For Bitcoin, Ethereum, USDT and Litecoin, we record wallet addresses and transaction hashes; remember that these transactions remain visible on public blockchains. The casino online Fiable France keeps payment records separately from gameplay data, with restricted staff access.

Who Receives Your Data

We share data only with parties that need it to provide our service or meet legal duties:

• Payment providers: card processors, e-wallets, SEPA partners and crypto payment gateways.
• Verification partners: identity and document check services used before withdrawals.
• Game studios: providers such as Evolution, Pragmatic Play Live and Playtech Live receive the bet data needed to run each round.
• Fraud prevention services: partners that flag stolen cards and duplicate accounts.
• Authorities: regulators, courts and law enforcement when the law requires disclosure.

Every partner of the site signs a data processing agreement and may use your data only on our instructions.

Transfers Outside the European Economic Area

Some partners operate outside the EEA. In those cases, we rely on European Commission adequacy decisions or standard contractual clauses to keep your data protected at the same level as in France. You can ask support for a copy of the safeguards that apply. Casino Fiable French does not sell personal data to anyone, inside or outside the EEA.

How Long We Keep Your Data

Anti-money laundering rules set most of these periods. When a period ends, the casino online Fiable France deletes the data or anonymises it.

Your Rights

Under the GDPR, you can exercise the following rights at any time:

• Access: receive a copy of the data we hold about you.
• Rectification: correct inaccurate or incomplete details.
• Erasure: ask us to delete data we no longer need to keep by law.
• Restriction: limit how we use your data while we review a request.
• Portability: receive your data in a structured, machine-readable format.
• Objection: oppose processing based on legitimate interest, including profiling for marketing.
• Withdrawal of consent: stop marketing or analytics cookies without affecting earlier processing.
• Post-mortem instructions: tell us how to handle your data after your death, as French law allows.

Send your request through support or the privacy form in your account; we reply within one month. If you disagree with our answer, you can complain to the CNIL, the French data protection authority, at cnil.fr. The site online casino Fiable never charges for handling a request unless it is clearly excessive or repeated.

Cookies

Our banner lets you accept, refuse or customise cookies on your first visit, and you can change your choice from the footer link at any time. Refusing optional cookies does not limit your access to games, bonuses or payments at casino Fiable French.

How We Protect Your Data

• Encryption: TLS encryption covers every page and transaction.
• Access control: only staff who need specific data for their role can view it.
• Account security: you can enable two-factor authentication in your profile.
• Breach response: if a breach puts your rights at risk, we notify the CNIL within 72 hours and inform you without undue delay.

Marketing Choices

We send promotional emails and offers only if you agree to them at registration or later in your settings. Every message contains an unsubscribe link, and you can switch channels off in your account. During a cool-off period or self-exclusion, the casino stops all promotional contact automatically.

Changes and Contact

We review this policy when our services, partners or legal duties change, and we announce updates by email and on the site online casino Fiable before they take effect. For any question about your data, contact our data protection officer through support or the privacy form in your account.